University of Phoenix outlines three-pillar framework for embracing AI in higher education

New white paper shares institutional model for integrating artificial intelligence across curriculum, learning experiences and processes

PHOENIX, Sept. 24, 2026 /PRNewswire/ — University of Phoenix has released a new white paper, Three Pillars for Embracing AI at University of Phoenix, authored by academic leaders Christina Neider, Ed.D., vice provost of colleges and Marc Booker, Ph.D., vice provost for strategy. The paper outlines the University’s framework for integrating generative artificial intelligence (AI) across academic programs, student learning experiences, and institutional processes, policies and workflows while helping prepare learners for an AI-enabled workforce.

As generative AI continues to reshape workplace expectations across industries, the white paper examines the role higher education institutions can play in helping learners develop the knowledge, skills and judgment needed to use AI effectively and responsibly. Drawing on University of Phoenix’s implementation efforts, the paper shares a scalable framework for AI adoption aligned with workforce relevance and student success.

The framework is organized around three pillars:

• Embedding AI into programs and course content
• Leveraging AI tools to enhance the learning experience
• Weaving AI into processes, policies and workflows

Together, these pillars reflect an institution-wide approach to AI adoption designed to balance innovation, ethical use and learner outcomes.

“Generative AI is transforming how work is performed and how skills are developed,” said Dr. Booker. “Our goal is not simply to introduce AI tools into the learning environment, but to help students build the judgment, confidence and practical skills needed to use those tools responsibly and effectively in their careers. This framework reflects our commitment to preparing learners for an evolving workplace while maintaining a human-centered approach to education.”

Key themes highlighted in the white paper

• AI literacy is becoming a workforce necessity

The paper notes that learners increasingly need foundational AI knowledge, practical application skills and the ability to evaluate AI-generated content critically as AI tools become more integrated into professional environments.

• Responsible AI use must accompany technical skill development

According to the paper, AI readiness requires more than familiarity with technology. Ethical decision-making, transparency, critical thinking and informed use are important components of effective AI adoption.

• AI is most effective when integrated throughout the learner experience

Rather than treating AI as a standalone subject, the University describes an approach that embeds AI concepts, tools and skill-building opportunities across programs, courses and student support resources.

• Institution-wide engagement supports successful adoption

The paper emphasizes that meaningful AI implementation extends beyond students and includes faculty, staff, policies, training and operational practices that encourage responsible use.

Higher education can play a key role in workforce readiness

The framework reflects the opportunity for institutions to help learners build AI-related skills that align with evolving employer expectations and workplace demands.

“At University of Phoenix, we believe adult learners need meaningful opportunities to practice, improve outcomes and understand the ethical considerations that accompany AI use,” said Dr. Neider. “By embedding AI throughout the academic experience, we help students develop the skills and responsible-use habits increasingly valued by employers.”

The white paper emphasizes how AI is already being embedded across the University’s academic and student support systems. Examples include the ongoing refresh of more than 20 degree programs to incorporate AI skills and tools, AI-integrated assessments designed to reflect workplace applications, and the introduction of a new offering: Generative AI in Everyday Life, an introductory course available as a degree-plan option for eligible students.

The paper also details the University’s AI Essentials Collection, a series of self-paced learning modules designed to help students build AI literacy, practice responsible AI use and develop effective prompting skills. These resources are available within the learning environment to support hands-on skill development across academic programs.

The framework is informed by the Digital Education Council AI Literacy Framework and reflects the University’s broader commitment to helping learners develop foundational AI knowledge, practical skills and responsible-use habits.

In addition to curriculum integration, the paper highlights AI-enabled student support resources, including PASS, which provides academic and service-level assistance within the learning management system, and Phoebe^®, the University’s AI-powered student support assistant. The paper also discusses the role of the University’s Center for AI Resources in providing guidance, tools and resources that support responsible AI use among students, faculty and staff.

The complete white paper is available here.

About University of Phoenix

University of Phoenix is Built for Real Life. 50 Years Strong. The University innovates to help working adults enhance their careers and develop skills in a rapidly changing world through flexible online learning, relevant courses, academic AI pillars, and skills-mapped curriculum for associate, bachelor’s and master’s degree programs. Active students and alumni have access to Career Services for Life^® resources including career guidance and tools. For more information, visit phoenix.edu.

SOURCE University of Phoenix